By booking a service with 1A Acclaim Carpet Cleaners, you agree to the following terms:
1. Booking and Appointments
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Appointments are subject to availability and confirmed via phone or email.
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We reserve the right to reschedule due to unforeseen circumstances.
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Emergency or short-notice bookings are accepted where possible.
2. Services
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Services will be performed as described on our website or agreed quotation.
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A free visual inspection will be carried out before cleaning.
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We will advise if any materials are unsuitable for cleaning.
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Results may vary depending on the condition of materials and existing damage or staining.
3. Payments
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Payment is due upon completion unless agreed in advance.
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We accept cash, card, or instalments via our “Pay in Three” option.
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Overdue payments may incur additional charges.
4. Cancellations
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Please give at least 24 hours’ notice to cancel or reschedule.
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Late cancellations may be charged a callout fee.
5. Satisfaction Guarantee
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If you are not satisfied, notify us within 7 days.
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We will return to re-clean the area in question at no additional cost.
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If still unsatisfied, we may offer a partial or full refund.
6. Liability
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We are fully insured.
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We are not liable for pre-existing damage or wear.
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Customers must notify us of fragile, antique, or high-value items before cleaning.
7. Coverage Area
We operate in West Sussex and surrounding areas including: Chichester, Bognor, Emsworth, Billingshurst, Portsmouth, Petworth, Midhurst, and others within PO, BN, GU, and RH postcodes.
8. Contact
For any queries:
Phone: Billingshurst 01403 783352 | Chichester 01243 780381 | Portsmouth 02392 250636
Email: info@1aacclaim.co.uk